Disruptions & Downtime

38 posts

Grid Alerts. Maintenance. Services & downtime.

Unexpected downtime

Hey everyone, We are currently experiencing some technical troubles involving routing and networking and have been working with our provider to diagnose the issue (specifically packet and arp mapping issue). I apologize for the downtime and we’ll get the grid back online as soon as we can resolve the issue. dan

Asset Cluster Maintenance Complete

CLUSTER MAINTENANCE On April 16th, OSG undertook an emergency cluster maintenance to update core cluster software packages to resolve critical bugs. INVENTORY AND ASSETS After the cluster maintenance and restart – many of you began noticing “missing asset” errors when rezzing recent items. From evidence and investigation – these missing asset messages are not related to the updates applied on […]

OSgrid Logins Reopen

Melanie from Avination investigated the stuck asset service process and found an old SRAS asset was giving the asset code fits. The offending asset was corrected and OSgrid logins have been reopened. We now know what to look for and where if there are any future recurrences. Thankfully, the problem looks to be very rare or not very likely based […]

OSgrid ONLINE!

OSgrid is back online and open! We know its been a long, painful, frustrating outage, and we do appreciate your patience, support, and encouragement through some rather bleak months. But the wait is over – logins to OSgrid are now open again and the grid is back online! Many people today have noticed our initial testing, and initial admin logins, […]